Welcome to Waltractive LLP (“we,” “us,” “our”), operating at https://www.waltractive.in. We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or purchase our products.
1. Information We Collect
We collect the following types of personal information when you use our website:
- Personal Identifiers: Full name, phone number, email address, billing and shipping address.
- Order Information: Product details, purchase history, payment method
- Technical Data: IP address, browser type, time zone, cookies, and device data (collected via cookies or analytics tools).
- Behavioral Data: Pages visited, time spent on the site, clicks, and user activity—to improve the shopping experience.
2. How We Use Your Information
We use the collected information to:
- Process and fulfill orders.
- Deliver customer support and order updates.
- Improve our website’s design, features, and performance.
- Send occasional promotional emails (only if you opt in).
- Monitor website usage for security, analytics, and troubleshooting.
3. Use of Cookies
Our website may use cookies or similar tracking technologies to:
- Remember user preferences.
- Understandbrowsing behavior.
- Help us improve navigation and content relevance.
You can choose to disable cookies through your browser settings, though it may affect your browsing experience.
4. Third-Party Services
We may use third-party tools for:
- Payment Processing (e.g., Razorpay, PayPal, or similar)
- Analytics (e.g., Google Analytics)
- Marketing Tools (e.g., Facebook Pixel, email automation)
These providers may collect information directly from you under their own privacy policies. We encourage you to review those policies as well.
5. Sharing of Personal Information
We do not sell your personal information. However, we may share it with trusted third parties only when necessary for:
- Fulfilling your orders (e.g., courier partners, payment gateways).
- Website functionality and analytics.
- Complying with legal obligations.
6. Data Retention
We retain your data for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. You may request
deletion of your data at any time.
7. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for marketing communications.
- File a complaint with a data protection authority if you believe your privacy rights have been violated.
To exercise your rights, contact us using the information below.
8. Children’s Privacy
We do not knowingly collect personal information from children under 13. If you believe a child has provided us data without parental consent, please contact us and we will delete it promptly.
9. Security
We implement standard security measures to protect your information, but no system is completely secure. We recommend users take their own precautions as well (e.g., strong passwords, logout after purchase).
10. Contact Us
If you have any questions about this Privacy Policy, or you want to request access or removal of your personal data, please contact:
Email: Waltractive@gmail.com
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
